Privacy policy
Effective date: 2026-10-19
Who we are
- Legal name
- KRIDHA ENTERPRISES
- GSTIN
- 08GTEPP4483H1Z6
- Registered address
- Kridha Enterprises, M-429, 4th Floor, Block 8, Kho Nagoriyaan, Vrinda Gardens, Bagru, Jaipur, Rajasthan, 302017
- Address
- Kridhansh In oppo of janika dental care Near vidyasharam school Behed circle sikar 332001
- kridhanshcreations18@gmail.com
- Phone
- +91 9252177835
- Support hours
- Mon-Sun, 10 am - 8 pm IST
What we collect
- Order details: name, mobile number, optional email, delivery address and items ordered.
- Payment status from our payment partner (we never see or store card or UPI PIN details).
- Your bag, recently viewed items and language choice, stored in your own browser.
- Anonymous store usage events (pages viewed, items added to bag) linked to a random session ID, without cookies.
- Google Analytics, only if you allow it in the consent banner.
How we use it
- To process, deliver and support your order.
- To confirm Cash on Delivery orders by phone or WhatsApp.
- To meet tax and legal record-keeping duties.
- To understand and improve the store, in aggregate.
Who we share it with
Only the partners needed to deliver your order: Delhivery, Razorpay.
How long we keep it
Order and invoice records: 8 years, as required by GST law. Name, phone and address: kept while you shop with us or until you ask us to delete them (except what the law requires us to keep). Website analytics: up to 14 months.
Your rights
You can ask to see, correct or delete your personal data, or withdraw consent, by contacting the grievance officer below. Records we must keep by law are retained for the legally required period.
Grievance redressal
- Grievance officer
- Ritik
- kridhanshcreations18@gmail.com
- Phone
- 9252177835
- Acknowledgement within
- 48 hours
- Resolution within
- 2 days